Training and development

At Aceso, we know that team members can only give the best care if we provide the right training. This starts with a 12-week programme, at the end of which we decide whether to make a permanent job offer. The initial programme is then followed by ongoing training plus support to achieve NVQs.

Initial training

Your starting point will be our carefully-designed 12 week initial training, induction and assessment programme. The programme leads to the nationally-recognised Care Certificate. (If you currently have a valid certificate, you do not need to do the modules again, but can choose to as a refresher if you wish).

At the same time, you’ll be shadowing other team members, getting to know the job and the clients first-hand.

By the time you go on your first solo visit, you’ll be confident you can handle what’s expected of you.

The modules you will cover to achieve your Care Certificate are:

  1. Understand your role
  2. Your personal development
  3. Duty of care
  4. Equality and diversity
  5. Work in a person-centred way
  6. Communication
  7. Privacy and dignity
  8. Fluids and nutrition
  9. Awareness of mental health, dementia and learning disabilities

  10. Safeguarding adults
  11. Safeguarding children
  12. Basic life support
  13. Health and safety
  14. Handling information
  15. Infection prevention and control
  16. Lone working
  17. Fire training
  18. Moving & handling (theory & practical)
  19. Medication awareness

Initial shadowing and team support

Through the course of the 12 weeks, you will shadow team members on client visits. You’ll see a wide variety of clients, learning about their different needs and how to provide appropriate care. You will also take part in a question and answer session with other team members.

Regular training sessions

Our regular training sessions allow you to learn new knowledge and skills and refresh existing expertise. We cover a wide variety of health and care issues, from an introduction to specific conditions through to specialist techniques and updates on new approaches.

Ongoing training

We run regular training sessions on health and care topics, share knowledge at team meetings, and give one-to-one support via managers. We will also require you to achieve at least NVQ level 2. On top of this, before taking on any new client, you will normally shadow existing carers for a fortnight. This means that by the time you start visiting the person alone, they will already know and trust you and you will know how to work with them.

NVQ Diplomas

You’ll need to achieve a level 2 NVQ Diploma in Health and Social Care, with a level 3 Diploma for more senior care work. The Diplomas are national qualifications showing you have the essential skills and knowledge to provide care. We will support you fully as you work towards the qualifications.

Manager and team support

Your manager will work closely with you to help you learn and develop. They will discuss progress with you regularly, and encourage you to give your perspective about how things are working. In addition, you’ll take part in monthly team meetings, where everyone can raise issues and discuss ideas.

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What a care assistant does

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Aceso carers’ package

Find out what’s included in our package for carers.
Carers Package
Training Package